Dedicated Nextcloud : frequently asked questions

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There is no theoretical maximum to the number of users; rates are based on the amount of storage space consumed rather than on the number of users.

That said, a typical installation is not specifically designed to accommodate more than 80 people; if you expect to exceed this number, please let us know in advance so that we can size the service accordingly, with a possible surcharge on the service fee.

Yes, the Collabora software, included in the offer, lets you collaboratively edit documents in proprietary formats (docx, xlsx, pptx…) and free formats (odt, ods, odp…) directly from the browser.

There’s no theoretical limit on the number of simultaneous users, but performance may degrade if more than ten users are actively editing the same document. Please let us know if you have any special requirements for intensive collaborative editing.

It’s possible to connect your Nextcloud account with your devices:

on mobile: the Nextcloud app or your calendar application ;
on your computer: the Nextcloud app, Thunderbird, or your e-mail or calendar application…

This connection to your devices allows you to automatically synchronize your folders with Nextcloud.

To do this, you need to generate application codes from your account settings.

On Nextcloud, in the top-right menu, click Settings :

Go to the Security tab:

At the very bottom of the page, in the Devices and sessions section, create a new device by giving it the name of your choice:

Once the password has been created, you can enter it in your application. If you’re using a cell phone, you can display a QR code to automatically set the application.

Your application is now connected to your account. You can revoke this connection by returning to the Devices and sessions section at any time.

The sensitive data option is designed for organizations requiring a significantly higher level of security when storing personal data: organizations handling highly confidential data, activist groups, companies with very specific needs…

It consists in providing a special version of this service with additional precautions:

Fully encrypted data: this precaution is categorically out of the ordinary for most hosting services, and ensures that a malicious person who takes physical possession of the servers cannot decrypt its contents. Only certain authorized La Contre-Voie administrators are in possession of the decryption password;
Self-hosted servers: your Nextcloud space depends on less third-party actors (not hosting providers) since it is located on our self-hosted servers ;
Simultaneous copy on several encrypted servers: several self-hosted servers, located in different places, maintain a copy of data in real time to preserve data in the event of a lengthy breakdown of one of the servers.

These precautions are in addition to the other measures already in place for other Nextclouds: backups every three hours, real-time duplication of data on at least two disks, encryption of data in transit…

This special version does, however, have some drawbacks to consider:

Our self-hosted servers are limited in disk space, so this offer is limited to 20 GB of space;
Due to this limited offer, organizations wishing to benefit from it will have to justify why their activity requires this additional protection;
As the servers are self-hosted, service interruptions beyond our control may occur more often than on our other installations due to hosting conditions;
We cannot, at this stage, guarantee that this “sensitive data” offer will be sustainable over time, as it requires a member of our team to maintain the equipment on site;
If we have to close this service for any reason whatsoever, we’ll try to give beneficiaries several months’ notice, and may offer you the option of transferring your spaces to the classic offer, or entrusting the hosting of these spaces to another association.

You can subscribe to this option when you create your space.

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Frequently asked questions